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Gareth Lewis finds out what users want from professional services automation systems.
What can PSA do for you? - Part 2 | Part 1
Sales focus
The focus of this analysis has so far been on the facilities provided by a PSA suite which would be of most relevance to the finance department.
Clearly, the accountants are at the end of the project cycle and are principally interested in the benefits which would accrue from prompt reporting of historic transactions, with a nod towards future expectations.
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Consultants' Advisory 2001
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