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IBM Global Services has invested in a PSA solution, increasing its revenue on a multinational outsourcing operation.
IBM consultants sharpen up
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IBM: client has complete visibility
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IBM Global Services provides a range of outsourcing services – from applications and networks to data centres and desktops.
Currently, it offers outsourced services to a large multinational chemical organisation based in the UK.
This chemicals firm has a central head office operation, which provides IT services to the rest of the business. This responsibility has therefore been outsourced to IBM.
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Consultants' Advisory 2001
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