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Integrated PSA software opens the route to more cost-effective and efficient ways of working for both professional services and inhouse service organisations, says Graham Cassford of Cap Gemini Ernst & Young.
Getting beyond the Gantt chart
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Graham Cassford
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One of the major business challenges facing many service delivery organisations is striking the balance between selecting the projects with the best business cases, deploying scarce skilled resources on their delivery and ensuring the promised benefits are realised.
The recent evolution of a number of PSA products focused on this arena promises to reduce significantly the difficulty of managing this challenge.
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Consultants' Advisory 2001
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