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Alan Ferguson identifies the different constraints on a successful EAI implementation.
More than just software - Part 2 | Part 1
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Process integration
Once an enterprise has realistically assessed these strategic and cultural issues there is still the thorny problem of actually streamlining business processes. Let’s remember that business processes are always a combination of processes embedded in IT systems, procedures in checklists, and standards and behaviours.
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Consultants' Advisory 2001
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