|
Our latest client survey detects a bit more realism about investing in CRM implementations. Pat Sweet reports.
Clients Cooler on CRM - Part 1 | Part 2 | Part 3
Has some of the heat gone out of the CRM market?
Our latest survey in this area suggests that while companies remain committed to the concepts, their interest may be simmering rather than bubbling over just at the moment.
Consultants’ Advisory last looked at CRM a little over a year ago. At that time we, along with many other observers, identified it as one of the hottest topics around and the source of a significant proportion of both current and planned IT consultancy expenditure.
Read the rest of this article...
If you are not registered with the site, please register now to read the rest of this page.
If you are registered, please sign in to read the rest of this page.
Consultants' Advisory 2001
Copyright © 2001 |
 |
| 
