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Well-run workflow implementations are vital to inter-company communication, says Logica’s Stephen Slater.
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Stephen Slater: worlflow never simple
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Any business process that specifies a series of actions, required inputs and resultant outputs should be described as workflow. But while automating such processes can result in throughput improvements, stepping back and rationalising may allow for greater long-term benefits.
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Consultants' Advisory 2001
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