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Alan Pelz-Sharpe and Angela Ashenden of Ovum show how a once-unfashionable technology associated with job losses is emerging once again as an area of importance.
Learning to love workflow - Part 1 | Part 2
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Alan Pelz-Sharpe
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Knowledge management is all about pulling disparate elements of a business together, into a collaborative and constructive whole – be those elements information or people. Workflow vendors have long touted their products as the means to do this – though with little real success.
Revenues and market penetration for workflow have been far from dynamic over the years, and this is traditionally seen as one of the dullest of IT sectors – and a lot of IT sectors are very dull indeed.
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Consultants' Advisory 2001
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