Management Briefings

• Market Overview | Part 2 | Part 3
  UK companies are keen on workflow and process automation software, but unsire how to implement it, according to our latest research. This provides a good opportunity for consultants, reports Pat Sweet.

• Expert Opinion
  Stephen Slater of Logica examines the role of workflow systems in e-business.

• Round Table | Part 2 | Part 3
  Five leading workflow and document management experts voice their views on key trends in the market. Pat Sweet sepaks to Barry Bond of Xansa, Suzanne Sheppard at KPMG Consulting, Peter Lawrence of Level 8 Consultants, Sema's Tim Hutley and John Richardson at Strategy Partners.

• E-Process | Part 2
  Workflow technology is not much loved, but it is vital in the ‘e-process’ world. Ovum’s Alan Pelz-Sharpe and Angela Ashenden watch the software re-take centre stage.

• Financial Sector | Part 2
  Peter Bush of Keane focuses on the role of workflow systems in the financial services sector.

• Document Management | Part 2
  Parity’s John Bennett offers guidance on getting a document management system up and running.

• Customer Management | Part 2
  CMG Admiral’s Alison Harvey identifies how workflow systems can be used to strengthen customer relationships.

• ERM | Part 2 | Part 3
  Electronic records management is at the heart of corporate and government strategy, says Martin Waldron.