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Professional services automation (PSA) software is increasingly valued as a way to track project staff and manage billing. Pat Sweet reports on our latest research.
Establishing a foothold - Part 1 | Part 2 | Part 3
Professional services automation (PSA) has been seen as the new kid on the block compared to its older sibling, project management software. But the concept is maturing quickly, and the idea of an integrated PSA solution is now looking increasingly attractive to a wide range of organisations.
When we first examined this market last year, our research identified some interest in the ideas behind PSA, but only lukewarm enthusiasm to buy.
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Consultants' Advisory 2002
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