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Professional services automation (PSA) software is increasingly valued as a way to track project staff and manage billing. Pat Sweet reports on our latest research.
Establishing a foothold - Part 2 | Part 1 | Part 3
However, only a third (34%) of our sample say their current project management system allows them to track roles and skills, while half (50%) can handle resource allocation and 46% resource utilisation.
This strongly suggests that standalone project management tools, whilst undoubtedly valuable in their own right, do not provide the kind of integrated, high-level approach which many organisations are now seeking.
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Consultants' Advisory 2002
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