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Andy Phelps of C-i says many portal users fail to make the most of the technology.
Missing the point - Part 1 | Part 2
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Andy Phelps: the desire to personalise is innate in human nature
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A large number of organisations are
currently examining portal technology and concepts. However, portals are often seen as a solution to specific problems, rather than as a strategic answer to core business needs.
This means many companies are unaware of the potential opportunities portal technology offers – beyond the typical content and data management applications, which treat portals merely as a more flexible version of their existing intranet – and are therefore failing to deliver a substantial return on investment.
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Consultants' Advisory 2002
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