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Software house Touchpaper is using PSA software to improve the performance of its consultancy division. Alison Classe reports.
Time into money - Part 1 | Part 2
The consultancy profession depends on efficiently converting
people’s time into fees collected. In this area, professional
services automation software can help companies maximise their
conversion rate through more efficient scheduling and billing.
For customer relationship management (CRM) and helpdesk software
author Touchpaper, consultancy is an increasingly important
business.
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Consultants' Advisory 2004
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