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Home > 2004 > Enterprise Project Management & PSA (May) > Case Study: How IT ...

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Summary of Reports


 Artemis International

 Epicor Software

 IFS

 SharpOWL

 Tx3 Solutions



Management Briefings



 Market Overview | Part 2 | Part 3

 Round Table: Experts from Aberdeen Group, Ovum, Atos KPMG Consulting and Z/Yen | Part 2 | Part 3

 Benchmarking: Tony Kippenberger from the Centre for Strategic Business Studies | Part 2

 Expert Opinion: Kelvin Kirby of Technology Associates

 Software Capabilities: HKL’s Jonathan Hirons | Part 2

 Case Study: How IT specialist Touchpaper automated its consultancy division | Part 2

 Market Direction: Gareth Lewis of Pserendipity | Part 2

 Project Delivery: Janice Southway at Boxwood | Part 2

 Market News: All the latest news from the UK and global consultancy industry | Part 2

 Annual Consultants' Forum | Part 2

 Industry Report | Part 2

 Vendor Choice: George Elkington of Deloitte

Issue Summary

Software house Touchpaper is using PSA software to improve the performance of its consultancy division. Alison Classe reports.

Time into money - Part 1 | Part 2

The consultancy profession depends on efficiently converting people’s time into fees collected. In this area, professional services automation software can help companies maximise their conversion rate through more efficient scheduling and billing.

For customer relationship management (CRM) and helpdesk software author Touchpaper, consultancy is an increasingly important business.

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Home > 2004 > Enterprise Project Management & PSA (May) > Case Study: How IT ...