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Home > 2004 > Integrated Data Warehousing, Business Intelligence & CPM (October) > Project Management: Cath ...

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Summary of Reports


 Aleri

 Cognos

 InterSystems

 Sage

 Trillium Software



Management Briefings



 Market Overview | Part 2 | Part 3

 Project Management: Cath Lavery of Newell & Budge | Part 2

 Market Direction: Accenture's Gregg Taylor | Part 2 | Part 3

 Round Table | Part 2 | Part 3

 Assisted Analytics: John Coppins of Guided Analytics | Part 2

 Case Study: Conchango's Stephen Bond | Part 2

 Best Practice: Calleva's Chris Maxwell | Part 2

 Market News | Part 2

 Security Issues: Rupert Cavendish of Iconium reports | Part 2

 Management Issues: Temtec's Alan Parker | Part 2

 Expert Opinion: Mark Keepax of Dimension Data

Issue Summary

Business intelligence systems only work if the business takes an intelligent approach, reports Cath Lavery.

Finding value - Part 2 | Part 1

3. Analytics.
Businesses increasingly hold large quantities of data about their customers and their behaviour. This data is a corporate asset and must be used strategically to develop the business, increase sales and profitability, reduce costs, improve service and optimise the marketing process.

Businesses must manage their customer relationships using data to drive initiatives in the following ways:

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Home > 2004 > Integrated Data Warehousing, Business Intelligence & CPM (October) > Project Management: Cath ...